Privacy Policy
Your privacy is important to us. This policy explains how we handle your information.
Last Updated: January 23, 2026
1. Introduction
The Doorstep Detailer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thedoorstepdetailer.com or use our mobile auto detailing services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book an appointment through our website or Calendly
- Use our quote calculator
- Contact us via phone, email, or social media
- Subscribe to our newsletter or promotions
This information may include:
- Name
- Email address
- Phone number
- Service address/location
- Vehicle information (make, model, condition)
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring website
- Geographic location (general area)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To schedule appointments, provide quotes, and deliver our detailing services
- Communication: To send appointment confirmations, reminders, and respond to inquiries
- Improve Our Services: To understand how customers use our website and services
- Marketing: To send promotional offers and updates (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
4. Third-Party Services
We use the following third-party services that may collect information:
- Calendly: For appointment scheduling. Their privacy policy is available at calendly.com/privacy
- Google Analytics: For website analytics and understanding user behavior. Their privacy policy is available at policies.google.com/privacy
- Social Media Platforms: Instagram, Facebook, TikTok for marketing and engagement
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our website performance
You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: